Description

*Nursing Engagement & Innovation Lead* *This is a Hybrid role in Dallas Texas* *Position Summary* Baylor Scott & White Health is seeking a dynamic, enthusiastic and forward-thinking *Nursing Engagement and Innovation Lead* to champion innovations and technology, including the *MyBSWHealth platform * across clinical settings. This role will be instrumental in shaping nursing-led initiatives that promote digital health adoption and enhance the patient experience through technology. *Key Responsibilities* * *Lead Nursing Promotion of Innovation at Bedside:* Develop and execute strategies to encourage nurses and clinical team members to advocate for MyBSWHealth account set up and usage among patients and proxy relationships. * *Collaborate with Customer Journey and Digital Health Teams:* Ensure seamless coordination between nursing staff, digital health, and journey teams to support MyBSWHealth features and usage. * *Training & Enablement:* Assist in the development and delivery of training materials for nursing/clinical teams on how to guide patients through MyBSWHealth app features, including Epic Bedside, Care Companion, test results, and appointment scheduling. * *Feedback & Improvement:* Continually collect feedback from nursing staff and patients to continuously improve app workflows and user experience. * *Clinical Workflow Integration:* Identify opportunities to embed MyBSWHealth touchpoints into daily nursing workflows, ensuring digital engagement becomes a natural part of patient care. * *Change Management & Adoption Strategy:* Serve as a change champion by supporting adoption strategies, addressing barriers to usage, and celebrating nursing-led success stories. * *Data-Driven Insights:* Partner with journey and analytics teams to monitor nursing-driven MyBSWHealth adoption metrics and use data to inform engagement strategies. * *Patient-Centered Design Input:* Represent nursing perspectives in app development discussions to ensure features align with real-world clinical needs and patient expectations. * *Peer Champion Network:* Establish and lead a network of nurse champions across sites to promote best practices and foster a culture of digital health advocacy. * *Recognition & Incentives:* Collaborate with leadership to design recognition programs that celebrate nurses who excel in promoting MyBSWHealth account set up and usage * *Policy & Compliance Alignment:* Ensure nursing engagement strategies align with privacy, compliance, and clinical documentation standards. *Qualifications* * RN or BSN required; advanced degree preferred. * Experience in patient education, digital health, or clinical informatics. * Strong communication and leadership skills. *Impact* This role will directly support Baylor Scott & White's strategic goals of improving *access, convenience, and satisfaction* through digital health tools. By empowering nurses to lead the charge, we ensure patients receive timely, clear, and compassionate guidance on using MyBSWHealth. *BENEFITS* Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level *QUALIFICATIONS* - EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification - EXPERIENCE - 5 Years of Experience