Description

Location - 4716 Alliance Blvd, Pavilion II, Plano, 75093 Specialty - Structural Heart, Post Procedure

Schedule - Monday thru Friday 8am - 430pm

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.

• We never settle by constantly striving for better.

• We are in it together by supporting one another and those we serve.

• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits

• 401(k) savings plan with dollar-for-dollar match up to 5%

• Tuition Reimbursement

• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Structural Heart, RN Coordinator serves as a primary clinical navigator for patients undergoing evaluation and treatment for structural heart disease, with a primary focus on Transcatheter Aortic Valve Replacement (TAVR).

Based in Plano, this role coordinates care across the patient's Structural Heart journey. The RN Coordinator works closely with interventional cardiologists, cardiac surgeons, advanced practice providers, imaging teams, procedural staff, referring providers, and administrative teams to ensure patients progress safely and efficiently through a complex multidisciplinary care pathway.

This position also supports the program's outreach strategy, currently including Structural Heart clinic coverage on the BSW Rockwall campus, approximately twice monthly. The coordinator will help develop referral relationships, support clinic growth, and establish a stronger Structural Heart presence within the community as outreach volume expands.

Essential Functions of the Role

• Serve as a clinical point of contact and navigator for TAVR patients throughout evaluation, treatment, and follow-up.

• Review incoming clinical records to identify patient needs and facilitate appropriate next steps.

• Coordinate Structural Heart diagnostic testing, including echocardiography, CT imaging, cardiac catheterization, laboratory testing, and other studies as indicated.

• Prepare patients for multidisciplinary Structural Heart/Heart Team evaluation.

• Coordinate consultations with interventional cardiologists, cardiac surgeons, APPs, and other specialists.

• Provide patient and family education regarding the Structural Heart evaluation, TAVR procedure, preparation, recovery, and follow-up expectations.

• Identify clinical or operational barriers that may delay care and work collaboratively with the multidisciplinary team to resolve them.

• Support procedure readiness, including review of required testing, documentation, education, and pre-procedure requirements.

• Participate in post-procedure patient navigation and ensure required follow-up is completed, including 30-day and one-year visits.

• Support completion of required Structural Heart quality and registry elements, including patient assessments and follow-up requirements.

• Maintain clear communication with patients, families, referring providers, and members of the Structural Heart team.

• Provide onsite RN Coordinator support for Lake Pointe/Rockwall Structural Heart outreach clinics approximately twice monthly.

• Partner with physicians and program leadership to grow outreach volume and strengthen referral relationships within the Lake Pointe/Rockwall market.

• Assist with development and refinement of workflows as outreach services and patient volumes expand.

• Maintain flexibility to support evolving Structural Heart program needs across clinic and outreach settings.

Key Success Factors

• Strong patient-navigation and care-coordination skills.

• Ability to see the complete patient journey rather than individual encounters.

• Proactive identification of barriers to timely care.

• Strong relationship-building skills with physicians, patients, referring practices, and multidisciplinary teams.

• Ability to work independently while remaining highly collaborative.

• Comfort supporting both an established Plano program and a developing outreach market.

• Adaptability as workflows, clinic volumes, and outreach responsibilities evolve.

• Commitment to patient safety, quality, efficiency, and an exceptional patient experience.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• Grad of an Accredited Program

• Specialized field of study should be nursing.

• RN license.

• Must have BLS certification or get it within 30 days of starting in this role.